 |
Microsoft Dynamics CRM |
 |
Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and
capabilities needed to create and easily maintain communication with clients, from first contact through
to purchase and ongoing support. It has modules for sales, marketing, and customer service.
Microsoft Dynamics CRM delivers a flexible, value based solution that can support improvements in business
process, enabling closer relationships with clients and helping to increase levels of customer satisfaction
and ultimately profitability.
Even for companies with the most complex of sales processes, Microsoft Dynamics CRM provides easy-to-use
features and capabilities to help improve the way sales and marketing organisations target new customers,
manage marketing campaigns, and drive sales activities.
|
|
Supports the way you work
 |
 |
True integration with Microsoft Office and Office Outlook - allowing staff to easily
pull information from Microsoft Dynamics CRM into Office applications such as Microsoft
Office Excel and Word software.
|
|
Quick and easy access to your data - through context-sensitive information for populating
forms or taking the next steps without changing screens.
|
|
Personalised workspaces - allowing users to create, save, and reuse favorite views of
customer data.
|
|
Service Calendar - allowing schedulers and engineers to plan activities by resource,
time, or service.
|
|
Powerful reporting and analysis tools - making it easy to identify opportunities and
problems at a glance.
|
|
Great mobile support - helping enable field workers to get instant access to customer
data from most popular portable devices including mobile phones with web browsers, and laptops.
|
|
Works the way your business does
|
|
Microsoft Dynamics CRM adapts easily to your existing business workflow and processes. Transition Computing can modify application forms,
data fields, and relationships and add new activities and objects without writing a single line of code. This makes it easy
to tailor Microsoft Dynamics CRM to suit your needs and fit your business.
|
|
|
|
 |
|
