With 127,000 members, our client is one of the largest membership organisations in the UK. Member communications were fragmented and a system was needed to allow departments and regional branches to enter, view, and schedule their communication plans and activities.
An IT partner was required to take ownership of the project, manage users, and deliver a solution allowing them to focus on more strategic issues.
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Transition's Project Managers and Business Analyst
worked with our client to develop the business requirements.
Develop a Web Application that:
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| Enabled communication scheduling |
| Enabled centralised production |
| Introduced workflow authorisation |
| Brought users into the workflow |
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Transition took full ownership of the project and enabled our client to focus on other strategic projects. The application had the following impact:
| Enforced corporate communication standards |
| Enabled effective scheduling of communications |
| Reduced direct costs by 18% |
| Improved membership service |
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